For the past 4 years, Horwath Forensics has conducted research into bank charges for the purposes of Finweek magazines annual bank charges survey. The research incorporates South Africa’s ‘big 4’ retail banks, namely: FNB, Standard Bank, Nedbank and ABSA. The findings are based on assumptions defined by Finweek and our researchers obtain the information from the banks’ branches (each year we select 2 branches per bank to visit), the banks’ literature (obtained from brochures and the internet) and the banks’ call centres. Once we have performed our research we collate the information and report our findings to Finweek, which forms the basis for their published annual survey.
Below are downloadable links for the bank charges survey as published in Finweek magazine for 2009, 2008, 2007 and 2006 (right click ‘save target as’ to download) as well as viewable media coverage from Radio 702 and etv news channel for the most recent 2009 survey:
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